Privacy policy

Last Revised: October 2023

nycjewelryboutique.com is committed to protecting your privacy online and managing your information responsibly and respectfully. The information in this section is intended to notify you of our online privacy practices, the type of information that may be collected and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control, and who to contact with questions or concerns.

This privacy notice applies to the website located at www.nycjewelryboutique.com (the ‘website’) or via any other means of collection. This privacy notice does not apply to any other websites to which we may link to other companies or persons who might be listed as third-party contacts or suppliers on this website, or to whom we may refer you if you contact us. We may post links on this website as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website’s privacy notice as other websites may not treat information collected online in the same manner we do.

By using this website and / or by contacting us and providing any personal information, you consent to the collection and use of information by us in accordance with this privacy notice. If we decide to change our privacy notice, the information will be posted on this page.

Why we collect information:

We collect personal information because it helps us deliver our products and services in the best way possible. Your personal information helps us communicate with you with regards to the latest collections, special offers, sales and other information about which you might like to know. We also collect your personal information to help us design and improve the website and to deliver targeted marketing to you. We may also use your personal information to crosscheck against other information from an entity with which you are affiliated to prevent and detect fraud.

What information we collect:

The following describes the type of information we may collect from you. Those who wish to communicate with us, but do not wish to do so online may contact us via other means. However, you should note that through such contact, you may also be submitting personally identifiable information to us.

Shopping:

When you order from us, it will be necessary for you to submit the following:

Your name

Email address

Shipping address

Payment information including credit card number

Billing address

You may also supply us with other information. If you create an account, we will collect information about your purchases and payment methods as well as the shipping addresses you use and add to your address book in order to make future shopping experiences faster and more convenient for you.

General browsing:

We do not automatically collect information unless you voluntarily input or submit this information such as during a registration or ordering process, when you submit questions or comments, request information or participate in contests or other activities. Should you voluntarily provide us with personally identifiable information, you consent to our use of it in accordance with this privacy notice.

Even if you do not submit personal information through the website, we gather navigational information about where visitors go on the website and information about the technical efficiencies of our website and services such as the time it takes to connect to the website, the amount of time it takes to download pages, etc. This information allows us to see which areas of our website are most visited and helps us better understand the user experience. This helps us improve the quality of the website by recognizing and delivering more of the features, areas and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, referring / exit pages, operating system, date / time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with our website.

How we collect information:

You Give Us the Information: We collect information from you when you submit to us though our website.
We Collect Information Automatically: We automatically collect certain types of information when you visit our website. For instance, we automatically collect various types of technical information when you use our website as otherwise described in this privacy notice.
We Collect Information from Other Sources: we may obtain information about you from outside sources. For example, we may obtain information from a third party such as credit information in order to prevent fraud.

Use of cookies:

Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s session on the website. The website uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used to help track clicks as you go through the pages within our website. We may also use cookies to tell us whether you have previously visited the website. We also use cookies which may be set by third-parties with whom we have entered into agreements which may enable us to obtain analytics information about the use of our website. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. You may also use commonly available tools in your browser to remove cookies which may have been placed onto your computer.

Server logs:

A web ‘server log’ is a record of activity created by a computer that delivers certain web pages to your browser. Certain activities that you perform on our website may record information into server logs, such as if you enter a search term into a search box located on the site. The server log may record the search term, or the link you clicked on to bring you to our website. The server log may also record information about your browser, such as your IP address and the cookies on your browser.

Search queries on our website:

We may provide you with options to search for information on our site. If you enter information in a search query box, we may store that information and we may aggregate that information with other information we may have about the browser and / or IP address from which the search query originated.

Surveys:

From time to time, we may request information from you via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has the choice whether or not to disclose this information. Information requested may include contact information (name, address, email, shipping address), demographic information (such as postal code, age level) and will be used with the intent to provide better services and options to you. If your information gathered via survey will be used in a manner different from that described in this privacy notice, such use will be detailed in the survey instructions. For example, the instructions will alert you if the information will be shared with anyone in addition to those identified in this privacy notice.

How we use the information we collect:

We use the information we collect internally in our business for many business purposes, such as to (i) provide the products you may order, including processing orders and returns; (ii) analyze trends and conduct research about improving our services; (iii) provide support and respond to questions from customers and website visitors; (iv) improve our website, products and services; (v) learn about customers’ needs; (vi) contact customers for research, information, and marketing purposes, including customizing our product recommendations to you based upon your information and purchases; (vii) track traffic patterns and site usage; (viii) enable online ordering and provide customer service with respect to such orders; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and / or privacy practices control, network functioning, engineering, and troubleshooting issues; (xii) investigate claims and / or legal actions, violations of law or agreements, and compliance with the relevant applicable laws and legal process; (xiii) comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud to reduce credit risks, to cooperate with police or other governmental authorities, or to protect the rights , property or safety of visitors to the website or the public; and, (xiv) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.

We use the information we collect in a variety of ways. Generally, using all of the above mentioned and similar type tools, we may collect, aggregate, and use information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration of your visits to our site, the search queries you may use on this site, whether you clicked on any items or links on the site, whether you have clicked on any emails sent from us, or third-parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services.

We may also share personally identifiable information and non-personally identifiable information externally with our affiliates and other third-party service providers who help us provide operational services for the site and our business, which might include, but is not necessarily limited to: business entities that provide email address management and communication contact services, network equipment and application management providers and hosting entities, credit and debit card payment gateways and processors and the issuing and acquiring bands involved in the funds settlement procedures necessary to charge your cards or financial accounts, entities which obtain information such as demographic information which might be aggregated with information we have about you, judicial, administrative and / or legal or financial accounting providers in the event that information must be reviewed or released in response to civil and / or criminal investigations, claims, lawsuits, or if we are subject to judicial or administrative process (such as subpoena) to release your information or to prosecute or defend legal actions, and other service providers which may be involved in the other types of services and activities otherwise discussed in this privacy notice.

We may also use your personally identifiable information to contact you in ways other than email or regular mail.

Your choices about the information we collect:

If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us.

If you do not wish to receive emails about special offers, sales and promotions from us, click the unsubscribe link located in our emails or opt out in your account profile.

If you do not wish to receive other marketing materials from us and / or if you do not want us to share your personal information with other entities as stated in this privacy notice, please provide us with your exact name and address and advise us that you wish to opt-out of information sharing or receiving information from us or both as the case may be.

Please direct your opt-out request to your account profile to reflect your preferences.

Privacy of children who visit the website:

We recognize the importance of children’s safety and privacy. The website is not designed to attract children and is not intended for use by any children under the age of 13. We do not request, or knowingly collect, any personally identifiable information from children under the age of 13.

CCPA Rights

Your CCPA rights are described below. Make a Privacy Request by clicking the link at the top of this page or by contacting us through our website.

Right to Know and Access

You have the right to request to know and access the following about the personal information we have collected about you in the past 12 months:

The categories and specific pieces of personal information we have collected about you

The categories of sources from which we collect personal information about you

the business or commercial purposes for which we collect, sell, or share personal information

The categories of third parties with whom we disclose the information

the categories of personal information about you that we have sold, shared, or disclosed for a business purpose, and the categories of third parties to whom we have sold, shared, or disclosed that information for a business purpose

The information we would provide to you in response to a Request to Know Categories is contained in this Privacy Notice. To receive a copy of the specific personal information we have about you, submit a Request to Know or Access via our website contact form. If you make a Request to Know more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. Subject to certain limitations, we will delete from our records your requested personal information and direct our service providers to do the same.

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

We will not deny goods or services to you

We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties

We will not provide a different level or quality of goods or services to you

We will not suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

We will not retaliate against you, as an employee, applicant for employment, or independent contractor

We may still offer you certain financial incentives permitted by the CCPA such as discounts, rewards, premium features, or loyalty accounts that can result in different prices, rates, or quality levels.

Right to Opt-Out

You have the right to opt-out of any selling and sharing of your personal information.

You may exercise your right to opt-out by using the contact form on our website.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Request Verification

Before we can respond to a Request to Know or Request to Delete, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft. Requests to Opt-Out do not require verification.

Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer’s identity. For example:

If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.

If the only data we have collected about a consumer is gathered through website cookies (i.e. the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.

Authorized Agent

A California resident’s authorized agent may submit a rights request under the CCPA by using the contact form on our website. Requests submitted by an authorized agent will still require verification of the consumer who is the subject of the request in accordance with the process described above. We will also ask for proof that the consumer who is the subject of the request authorized an agent to submit a privacy request on their behalf by either verifying their own identity with us directly or directly confirming with us that they provided the authorized agent permission to submit the request. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 may also submit proof of statutory power of attorney, which does not require separate consumer verification.

If you have trouble accessing this notice, please contact us through our website.

If you have any privacy-related questions or have trouble accessing this notice, please use the contact form on our website.

Virginia Privacy Notice (VCDPA)

This section provides additional information for Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). The terms used in this section have the same meaning as in the VCDPA. This section does not apply to information that is not considered “personal data,” such as deidentified or publicly available information as defined in the VCDPA.

Collection and Disclosure of Personal Information

The personal data we collect is described above in Information we collect. The personal data we disclose to third parties and the categories of third parties to whom we disclose personal data is described above in How we disclose information. The length of time for which we retain personal information is described above in How long we keep your data. Our purposes for processing data are described above in Purposes of processing.

Data “Selling” and Targeted Advertising

We process personal data for purposes of targeted advertising (as defined in the VCDPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices by using the contact form on our website.

We do not receive monetary consideration in exchange for your data and therefore do not “sell” your data as defined in VCDPA.

Profiling

The VCDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

VCDPA Rights

Your VCDPA rights are described below. Make a Privacy Request by clicking the link at the top of this page.

Right to Access

You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.

If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data provided by or obtained about you. Subject to certain limitations, we will permanently delete any such personal data from our records and direct our processors to do the same.

Right to Non-Discrimination

If you exercise your VCDPA consumer rights:

We will not deny goods or services to you

We will not charge you different prices or rates for goods or services

We will not provide a different level or quality of goods or services to you

However, we may offer a different price, rate, level, quality, or selection of products or services if your personal data is required in order to provide those products or services and you have exercised your right to opt out, or the offer is related to a voluntary loyalty or rewards program.

Right to Opt-Out

Sale of Personal Data:

We do not sell your personal data, as defined by the VCDPA.

Targeted Advertising:

Exercise your right to opt-out here.

Profiling:

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

Right to Correct:

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Authenticating Your Request:

Right to Appeal:

If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select “Appeal a Decision” in the request type drop-down.

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Virginia Attorney General’s Office.

Colorado Privacy Notice (CPA)

This section provides additional information for Colorado residents under the Colorado Privacy Act (CPA). The terms used in this section have the same meaning as in the CPA. This section does not apply to information that is not considered “personal data,” such as deidentified or publicly available information as defined in the CPA.

Collection and Disclosure of Personal Information

Data “Selling” and Targeted Advertising

We “sell” personal data to third parties, as that term is defined in the CPA.

We process personal data for purposes of targeted advertising (as defined in the CPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices by using the contact form on our website.

Profiling

The CPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

CPA Rights

Your CPA rights are described below. Make a Privacy Request by clicking the link at the top of this page.

Right to Access

You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.

If you make a Request to Know more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, including the following:

To comply with legal obligations

To comply with an official investigation or cooperate with law-enforcement agencies

To establish or defend legal claims

To complete an obligation to you that you have requested

To respond to security incidents, fraud, harassment, and other similar activity

To identify and repair technical errors

To conduct internal research to develop, improve, and repair our products and services

For internal operations that are reasonably aligned with your expectations

Any personal data retained for these purposes will not be processed for other purposes.

Right to Non-Discrimination

If you exercise your CPA consumer rights:

We will not deny goods or services to you

We will not charge you different prices or rates for goods or services

We will not provide a different level or quality of goods or services to you

However, we may offer a different price, rate, level, quality, or selection of products or services if the exercise of your CPA rights affects the feasibility or the value of those products or services, or the offer is related to a voluntary loyalty or rewards program.

Right to Opt-Out

You have the right to opt-out of any selling of your personal data, processing of your personal data for purposes of targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects for you.

You may exercise your right to opt-out.

Authorized Agents. You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Authenticating Your Request

Right to Appeal

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Colorado Attorney General’s Office.

Connecticut Privacy Notice (CTDPA)

This section provides additional information for Connecticut residents under the Connecticut Data Privacy Act (CTDPA). The terms used in this section have the same meaning as in the CTDPA. This section does not apply to information that is not considered “personal data,” such as deidentified or publicly available information as defined in the CTDPA.

If you have any questions or wish to contact us regarding this privacy notice, please use the contact form on our website.

Collection and Disclosure of Personal Information

Data “Selling” and Targeted Advertising

We “sell” personal data to third parties, as that term is defined in the CTDPA.

We process personal data for purposes of targeted advertising (as defined in the CTDPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data by using the contact form on our website.

Profiling

The CTDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

CTDPA Rights

Your CTDPA rights are described below. Make a Privacy Request by using the contact form on our website.

Right to Access

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, including the following:

To comply with legal obligations

To comply with an official investigation or cooperate with law-enforcement agencies

To establish or defend legal claims

To complete an obligation to you that you have requested

To respond to security incidents, fraud, harassment, and other similar activity

To identify and repair technical errors

To conduct internal research to develop, improve, and repair our products and services

For internal operations that are reasonably aligned with your expectations

Any personal data retained for these purposes will not be processed for other purposes.

Right to Non-Discrimination

If you exercise your CTDPA consumer rights:

We will not deny goods or services to you

We will not charge you different prices or rates for goods or services

We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You may exercise your right to opt-out.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Authenticating Your Request

Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.

Right to Appeal

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Connecticut Attorney General’s Office.

Notice of Financial Incentive

Consumers who sign up for our marketing emails/SMS texts receive a discount on their first purchase. To opt in, a consumer must enter their email address/phone number into the form and consent to receive emails in exchange for a discount provided via coupon code. A consumer may unsubscribe from our marketing emails by using the unsubscribe link in the email footer/replying STOP via text at any time. We calculate the value of the offer and financial incentive by using the expense related to the offer.

Visitors to the website outside of the United States:

If you are visiting the website from a location outside of the United States, your connection will be through and to servers located in the United States. All information you receive from the website will be created on servers located in the United States, and all information you provide will be maintained on web servers and systems located within the United States. The data protection laws in the United States and other countries might not be as those in your country. By using this website and / or submitting information to us, you specifically consent to the transfer of your information to the United States to the facilities and servers we use, and to those with whom we may share your information.

Updating personal information:

We prefer to keep your personal information accurate and up-to-date. If you would like to change your contact information, please login to your account to do so.

Links:

For your convenience, the website may contain links to other websites. We are not responsible for the privacy practices, advertising, products, or the content of such other websites. None of the links should be deemed to imply that we endorse or have any affiliation with the links.

Security:

We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information, and to protect you against the criminal misuse of that information.

We use data encryption technology when transferring and receiving your sensitive personal information, such as credit card or financial account information. For example, in your transactions submitted by you through the website, a solid key icon or locked padlock icon at the lower portion of your web browser window confirms the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. You can also confirm your data is being encrypted by looking at the URL line of your browser (the place where you type website addresses). When accessing a secure server, the site address will change from “http” to “https”.

While we use the foregoing security measures to protect your information, please note that no data transmitted over the internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the website will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services , and using up to date antivirus software.

Questions / Changes in notice:

If you have any questions or concerns with respect to our privacy notice, you may contact us through our website. We may elect to change or amend our privacy notice; in such event, we will post the notice changes in our privacy notice on the website. If you are concerned about how your personal information is used, please visit our website often for this and other important announcements and updates.

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